Send us information

If we have requested a specific document or form from you, please complete the fields below and upload the document, which will be sent directly and securely to us.
Please include the case reference number you have been provided with, as this will prevent any delays in assigning your documents to your case. You can also use this form to notify us of a new medical emergency. Please complete as many of the fields below as you can and include any documents you have to hand, such as your travel insurance policy certificate or any documents provided by the medical facility. We will be in touch shortly after receiving your notification.

Contact Us

Mayday assistance

13-16 Vine Street
Brighton, East Sussex

Tel: +44 (0) 1273 624661

Fax: +44 (0) 1273 606390

Download our app

You can notify us of a new case by downloading our bespoke app, available on the App Store and Google Play. Follow the links below to download.