Mayday Assistance

We provide a continuous and uninterrupted, around the clock emergency service, dedicated to providing guidance and assistance for travellers in need of medical attention, with access to our in-house medical team.

Our highly trained, multi-lingual team operate in rotational shifts, 24 hours a day, 365 days of the year to provide reassurance and assistance whenever and wherever it is needed.

At Mayday Assistance we deal with all cases in line with the principles of Treating Customers Fairly (TCF) and will always be guided by industry best practice in every situation. We are always looking for ways to innovate and our new mobile phone app for both Android and iPhone is already proving its worth in helping customers with a smoother and more efficient tool to access our services.

If you are in a medical emergency abroad, please get in touch using our contact details at the side of this page. You can also download our notification App, which is available for iOS and Android.

Contact Us

Mayday assistance

13-16 Vine Street
Brighton, East Sussex
BN1 4AG, UK

Tel: +44 (0) 1273 624661

Fax: +44 (0) 1273 606390

Download our app

You can notify us of a new case by downloading our bespoke app, available on the App Store and Google Play. Follow the links below to download.